Brand Your Work

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Online Reputation Management

A growing number of consumers research products and companies online before making a purchase. Having business pages on social media and online platforms will allow you to reach new customers, drive traffic to your website, and increase sales.

But in order to attract customers, you need to have a system in place for managing and responding to reviews. With online review management services from Brand Your Work, our team of reputation management experts will evaluate your online presence and implement a review management strategy to take your business to the next level.

orm

Online Reputation Management

A growing number of consumers research products and companies online before making a purchase. Having business pages on social media and online platforms will allow you to reach new customers, drive traffic to your website, and increase sales.

But in order to attract customers, you need to have a system in place for managing and responding to reviews. With online review management services from Brand Your Work, our team of reputation management experts will evaluate your online presence and implement a review management strategy to take your business to the next level. 

Benefits of ORM Services

1. Expand Your Unique Selling Points

One of the most impactful results of professional online review management is that it expands your unique selling points (USPs). By earning more authentic reviews, as well as feedback, from your customers, you’re demonstrating the value of your business to the market.

2. Maximize your Team’s Time

Another benefit of professional online review management services is they maximize your team’s time. No matter your industry, your company must invest in monitoring online reviews.

Whether that’s through an in-house team member or an outside agency, you need to manage your online reputation.

3. Enhance Your SEO Strategy

In today’s digital world, it’s essential to have an online presence. Whether you’re a brick-and-mortar business or eCommerce store, people use the Internet to research, find, and compare companies. In fact, 80 percent of users start their product research online.

That’s why it’s critical to establish an online presence, as well as grow it — which is why more companies are investing in search engine optimization (SEO).

4. Build your Social following

With 74 percent of users relying on social media for advice about their purchase decisions, it’s surprising that only 26 percent of companies use social media in their business strategy.

That means a lot of businesses — including your competitors — miss out on the benefits of social media.

5. Grow your Brand Awareness

Another reason to invest in online review management? Brand awareness.

In today’s competitive marketplace, it’s a challenge to build brand awareness — which is essential if you want to earn an industry-leading NPS. It’s critical that the brand awareness you do earn, however, is positive and not negative.

6. Increase your Sales and Revenue

motivator for many businesses to adopt online review management services is the potential to increase your overall sales and revenue.

It can also lead to an improvement in the quality of your leads, which optimizes your team’s time when it comes to generating quotes or pitching clients.

7. Improve your Company Services

While mentioned earlier, it’s worth highlighting this benefit of online reviews again. By investing in online review management, your company can gain valuable insight into improving your company, which is essential if you want to remain competitive.

Benefits of ORM Services

1. Higher Trust

Brands with a good online reputation are trusted more because people depend on the opinions of others. If people appear to trust a company or person, others are likely to follow suit with the same sentiment.

2. Increased Profits

Building on the importance of your online reviews, companies with good online reviews tend to attract more business.

3. Attract better employees

Reviews are equally as important for attracting employees as they are for attracting customers. So much so that only 1 in 5 job seekers would consider working for a company with a 1-star rating!

4. Lower Reputation Risk

Improving a tarnished reputation may sound like a daunting task, but there are steps that can save a damaged reputation and reduce reputation risk down the road.

5. Directly impact sales

Reputation management on the web is not just about countering negative content and generating positive reviews. It’s about building a reputation that makes a brand synonymous with its core values and the primary needs of its target market.

6. Increase your Sales and Revenue

motivator for many businesses to adopt online review management services is the potential to increase your overall sales and revenue.

It can also lead to an improvement in the quality of your leads, which optimizes your team’s time when it comes to generating quotes or pitching clients.

Testimonials

Lack of brand reputation management can significantly and negatively impact an organization’s overall success. Get in Touch NOW!

Our ORM Process.

Our Reputation Research

Reputation management campaign begins with a thorough research phase. First, we identify the  subject’s (that’s you or your company) top search phrases. 

Development

As part of the reputation management process we often identify and build websites,  business listings, social media profiles, existing blogs, and other owned properties that you control and influence.

Content

Content creation is one of the most time-consuming pieces of the online reputation management services process. But you can’t neglect it, as it’s the foundation of every successful campaign. 

Publishing to Own the SERP

Based on the amount and frequency of content we create, we devise a publishing plan that keeps your reputation management trains running on time.

Promotion of Branded Search Results

What’s the use of a comprehensive content and publishing plan if no one sees its fruits? Along with great content, promotion is key to the internet reputation management process.

Lack of brand reputation management can significantly and negatively impact an organization’s overall success. Get in Touch NOW!

Why Should manage reviews?

No matter your industry, managing and responding to reviews should be an integral part of your online presence. Bad reviews can taint your reputation, so taking the time to encourage positive reviews and respond to negative comments is important.

People can post reviews on a number of online platforms, including Google, Facebook, Yelp, and even your own website. And reviews can make or break your company since so many people search for online reviews before making purchases.

Understanding how to manage and respond to both positive and negative reviews is crucial for the success of your business.

Online reputation management is a way to protect a company or person from negative online publicity.

A strategy must be made to determine how to guard against these attacks, what the nature of the attack is, and also where it is coming from. The strategy must include search engine optimization tactics, the goal of which is to get the negative information about a person or company on the internet out of public view.Why should you manage reviews?No matter your industry, managing and responding to reviews should be an integral part of your online presence. Bad reviews can taint your reputation, so taking the time to encourage positive reviews and respond to negative comments is important.People can post reviews on a number of online platforms, including Google, Facebook, Yelp, and even your own website. And reviews can make or break your company since so many people search for online reviews before making purchases.Understanding how to manage and respond to both positive and negative reviews is crucial for the success of your business.

Recent studies and researches confirm that more than 70% of people around the world are impacted by whatever information they see or get through online. This information can be anything; from a review to a negative comment about your products or brand to a Complaint by any previous customer in relation to your business. So if you won’t be taking appropriate action to tackle the same in due time, All this negative stuff online can make you deprive of your potential customers eventually.

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